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Curtin University
Office of Strategy and Planning

Course Experience Questionnaire (CEQ) Scales

Overall Satisfaction Item (OSI)

This single item asks the graduates to indicate their level of overall satisfaction with their completed course. Higher scores on this item indicate higher satisfaction levels.

  1. Overall, I was satisfied with the quality of this course.

Good Teaching Scale (GTS)

The Good Teaching Scale assesses the degree to which graduates feel that the teaching staff of their course provided a high level of teaching quality. Specifically, higher scores are achieved when graduates feel they received adequate feedback on their progress, that the course was presented in an interesting and motivating manner and when teaching staff were perceived to make an effort to understand students problems and attempt to explain things clearly.

The six items that make up the scale are:

  1. The staff put a lot of time into commenting on my work.
  2. The teaching staff normally gave me helpful feedback on how I was going.
  3. The teaching staff of this course motivated me to do my best work.
  4. My lecturers were extremely good at explaining things.
  5. The teaching staff worked hard to make their studies interesting.
  6. The staff made a real effort to understand difficulties I might be having with my work.

Generic Skills Scale (GSS)

The Generic Skills Scale gauges the extent to which the course adds to the generic skills that graduates might be expected to possess. Whilst discipline-specific skills and knowledge are often crucial to career prospects, there is a general consensus that specific knowledge can often become obsolete whereas more generic skills should endure and be applicable in a variety of contexts. The types of generic skills assessed include decision-making skills, problem-solving skills, analytic skills, written communication skills, planning skills, and general ability to address unique problems.

The six items that make up the scale are:

  1. The course helped me develop my ability as a team member.
  2. The course sharpened my analytic skills.
  3. The course developed my problem-solving skills.
  4. The course improved my skills in written communications.
  5. As a result of my course, I feel confident about tackling unfamiliar problems.
  6. My course helped me to develop the ability to plan my own work.

Graduate Qualities Scale (GQS)

The Graduate Qualities Scale is similar to the Generic Skills Scale in that it assesses a number of general skills that are not specific to the area of study. The scale also addresses how the courses contributed towards the graduates enthusiasm for further learning and how they value other diverse perspectives and ideas.

The six items that make up the scale are:

  1. The course provided me with a broad overview of my field of knowledge.
  2. The course developed my confidence to investigate new ideas.
  3. University stimulated my enthusiasm for further learning.
  4. I learned to apply principles from this course to new situations.
  5. I consider what I learned valuable for my future.
  6. My university experience encouraged me to value perspectives other than my own.